Your Privacy / Cookies
Your Privacy Here at The Country Dormouse we are committed to protecting the privacy of our customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you to process your order and to provide you with the best possible service. We only send promotional email or mail to you with your prior consent and do not pass any of your information to third parties without first gaining your explicit consent.
Details we require
We need to collect the following information from you in order to process your order and notify you of the status of your order.
Your Name Company Name (if applicable) Address & Contact No Email address
We will never collect sensitive information about you without your explicit consent, however additional information you may provide us with may be used to personalise your visits to our web site. If you find any inaccuracies we will delete or correct it promptly.
Security of personal information When you enter credit card information on our payment partners, PayPal or Google Checkout secure payment pages, they use secure servers to ensure that all details are encrypted at your browser before they are sent to them. Your credit card details are encrypted within their secure database. The servers are physically secured in a dedicated data centre.
At no time do we see, process or store your credit card details.
Cookies Cookies are very small text files that websites install on visitors’ devices for a number of reasons, such as to enable shopping baskets to work correctly and, at the other end of the spectrum, to allow advertising to become more targeted and personalized.
Cookies cannot harm your device at all, and they can make the internet incredibly easy to use, but obviously it’s only fair that it should be up to the visitor whether they accept these cookies or not.
All Internet browsers, such as Google Chrome and Internet Explorer, have an optional setting to disallow these cookies, but it’s felt by legislators that greater education of web users about cookies and what they do is required, especially in an age in which online privacy is becoming more and more significant.
This is why the EU Cookies Law has come into place.
The new EU Cookies Law and why is it needed?
The EU Cookies Law (officially known as the e-Privacy Directive) is a European law that was passed in Europe in 2011 but only came into force in the UK on May 26th 2012.
From this date, websites which include features that place cookies on a visitor's device must, in some instances, advise the visitor that this is occurring and, in other instances, actually gain consent from the visitor before placing the cookies on their device.
The manner in which the website owner needs to inform the visitor depends not only on the purpose of the cookie, but also what the website owner does with the information collected by it.
The law was designed to stop privacy invasion and the tracking of the identity of visitors on a mass scale, particularly by large organizations who may be attempting to collect swathes of information about their visitors’ browsing habits without their knowledge. The law also aims to ensure that the public are more aware of cookies and what they do.
To ensure you are completely aware of the types of cookies we use we are giving you an outline of the cookies we use and their unique role in your shopping experience.
Strictly necessary cookies
This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Performance cookies
This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of a website.
For more information about tracking cookies visit www.allaboutcookies.org
How you can check if cookies are enabled for pc.
Internet Explorer Click ‘Tools' in the menu bar at the top of your browser and select ‘Internet Options' Click the ‘Privacy' tab and set the slider to medium to allow cookies
Google Chrome Click on 'Tools' in the menu bar at the top of your browser and select ‘Options' Click the 'Under the Hood' tab, in the 'Privacy' section select the 'Content settings' button Now select 'Allow local data to be set'
Firefox Click on 'Tools' in the menu bar at the top of your browser and select ‘Options' Select the ‘Privacy' Icon and click ‘Cookies' Select ‘Allow sites to set cookies'
By using our website, you agree that we can place these types of cookies on your device.
Data Protection The Data Protection Act 1998 requires us to be open about our holding and use of personal data. It also entitles individuals to find out from us what personal data is held about them on computer, to have that information corrected or erased if it is inaccurate, and to claim compensation if they can prove they have suffered damage from an inaccuracy or breach of security. The Country Dormouse is committed to upholding the eight Data Protection Principles of good information handling practice.
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